Services, Remote Monitoring & Support
The Clock Is Running
On critical rotating equipment, every minute offline has a cost, and the worst time to start looking for help is after the trip.
Innova Technologies provides 24x7x365 remote support so an experienced control engineer is reachable the moment you need one. With a dedicated case manager on every account, you are never explaining your system from scratch to a stranger.
Diagnose Remotely
Many control issues can be understood, and often resolved, without waiting for a flight.
Innova’s engineers use secure remote access to review alarms, interrogate the control system, and diagnose faults in real time. Frequently we can guide your team to a resolution or apply a tuning adjustment remotely, restoring operation in hours instead of days.
Monitoring
The cheapest downtime is the kind that never happens.
Optional remote monitoring watches key parameters and flags developing issues, drift, instability, early-warning signatures, so problems are addressed on a planned basis rather than as an emergency.
Seamless Escalation
Some problems need hands on the machine, and the handoff has to be clean.
When a site visit is required, the engineer who has been supporting you remotely briefs the field team, so they arrive already understanding your system and your history, no lost time re-learning the problem.
For the Life of the Asset
Support should not end at the warranty date.
From startup through years of operation, Innova stands behind your control system with remote support, upgrades, and a direct line to the engineers who know it. Contact our support team or request a quote to set up coverage.
Independent control for every turbine class.
Anti-surge, loadshare, performance, and capacity control.
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Single-source
A MESSAGE FROM JOHN KAZOUR, CEO
To our customers and partners,
For more than 50 years, our team has helped customers keep critical operations running. We built our reputation as Petrotech by taking responsibility for control systems on important rotating machinery.
As more industries came to us with similar challenges across power generation, compression, and hydro applications, our engineering team kept finding ways to solve them. Eventually, the business outgrew the Petrotech name.
We are entering our next chapter as Innova Technologies. The new name reflects the full scope of our work as a rotating machinery control systems specialist. We engineer controls around the machine, deliver complete projects from design through commissioning, and provide support that stays with the problem until it is solved.
Our name is changing, but the people, engineering experience, and commitment behind the work continue. Our responsibility to active projects and installed systems carries forward under the Innova Technologies name. Your current contacts remain the right place to start, and we will communicate directly if an administrative record requires an update.
We appreciate the trust you have placed in us over the decades, and we look forward to continuing that work as Innova Technologies.
CEO, Innova Technologies